Privacy Policy

Overview

This policy explains how Stella by BlackUmbra (the "Service") collects, uses, and protects information in connection with our AI Deadlock coach and performance dashboard. By using the Service, you agree to this policy.

Information We Collect

• Account & Contact: email address (e.g., Early Access signups), authentication identifiers, and basic profile info you provide.
• Gameplay & Telemetry: match stats, events, input timing, heatmaps, session metadata, device/browser info, and performance metrics necessary to generate coaching insights.
• Uploads (optional): clips, screenshots, or logs you choose to upload.
• Integrations (optional): data from third-party platforms you connect (e.g., game accounts, chat/voice). We only access the scopes you authorize.
• Analytics: aggregated usage metrics to improve reliability and UX.

How We Use Information

• Provide AI coaching, insights, and a performance dashboard.
• Improve model quality, features, and stability.
• Communicate updates, security notices, and service information.
• Detect abuse and maintain the integrity of the Service.

AI Processing & Training

We process gameplay data with AI models to generate insights. Unless you opt in, your personal data is not used to train foundation models beyond what is required to provide the Service. We may use de-identified and aggregated data to improve our systems.

Sharing

We do not sell personal information. We share data with trusted subprocessors (e.g., hosting, email, analytics) under contractual safeguards and only as needed to operate the Service. We may disclose information to comply with law or protect rights and safety.

Retention

We retain data only as long as needed for the purposes above, then delete or de-identify it. You may request deletion of your account data.

Your Rights

• Access, correct, export, or delete your data.
• Opt out of marketing communications at any time.
• Object to or restrict certain processing where applicable.

Security

We apply industry-standard safeguards to protect data in transit and at rest. No method is 100% secure; promptly contact us if you suspect misuse.

Children

The Service is not directed to children under 13 (or the age required by local law). We do not knowingly collect such data.

International Transfers

Where data is transferred across regions, we use appropriate safeguards consistent with applicable laws.

Changes

We may update this policy to reflect changes in the Service. Material updates will be posted here and, when appropriate, notified by email.

Contact

Email: team@blackumbra.tech